C O N T E N T S August   2 0 0 3 Volume 82, Number 8 FEATURED STORIES: Page  38  DEALING WITH DRIVERS: Dispatchers can have a huge impact on driver turnover. So who do you hire - and how do you train them? Page  64  THE GREAT DIVIDE No one knows a truck like its driver. But sometimes getting the right message from driver to technician seems about as easy as Evel Knievel jumping the Snake River. Page  72  ROAD TEST The Volvo VN maintains its reputation as a driver's truck. And it's not just because it has a fancy new hood.  NEWS & ISSUES Page   4  DIESEL PRICE WATCH Page   6  DOUG CONDRA Truck-involved deaths down; let's give credit where it's due. Page  10  DEB WHISTLER Better driver screening? Page  12  HOTLINE Supplier news. Page  22  WASHINGTON REPORT Trucks and trains stop railing against each other - at least for now. Page  91  LETTERS  IT SOLUTIONS Page  51  IT SOLUTIONS Cellphones and software: A new breed of wireless phone. Page  53  IT BUYERS GUIDE A directory of services and companies.  EQUIPMENT Page  80  LIFTGATES Changes in equipment and materials have made these back-savers more reliable. Page  84  BATTERIES Electrical loads dictate a versatile battery. Page  88  JIM WINSOR The cost of unscheduled downtime. Page  89  PRODUCT & SERVICES To read more, subscribe to HDT.

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